From Summons to Resolution: Your Clear Path Forward
Our streamlined process takes you from overwhelmed to organized, with attorney-led defense and modern case operations every step of the way.
Start by securely uploading your legal documents through our encrypted portal. Don't have them handy? You can begin with basic case information and upload documents later.
What to upload:
- • Summons and complaint (photos are fine)
- • Any letters from the collector or law firm
- • Account statements (if available)
- • Prior court paperwork (if any)
Our case operations team reviews your documents, identifies critical deadlines, and gathers any additional information needed to build your case file.
Document verification and organization
Deadline identification and tracking
Case type and complexity assessment
Jurisdiction and venue confirmation
Based on your case details, location, and needs, we route you to the appropriate path: self-directed resources, operational support, or full attorney-led representation where available.
You'll receive: A clear explanation of your options, pricing for each path, and recommendations based on your case urgency and complexity.
Our team prepares initial drafts using attorney-approved templates. All legal documents require attorney review before filing—we handle the operational groundwork.
Answer/response drafting
Discovery request preparation
Motion drafting support
Attorney review coordination
Where attorney representation is engaged, the attorney signs and files all legal documents. We coordinate the logistics, track filing confirmations, and update your case timeline.
Important: Only licensed attorneys can sign and file legal pleadings. MAM Legal Services coordinates the operational aspects while attorneys handle legal work.
We keep you informed with regular status updates, coordinate hearing schedules, manage communications, and handle case operations through resolution.
Regular status updates
Hearing coordination
Settlement negotiation support
Final closeout and documentation
Our Core Principles
We prioritize urgent deadlines and move quickly on intake, review, and coordination. Time matters in legal cases.
No legal jargon. No confusing processes. We explain every step in plain English so you always know what's happening.
Attorney review before filings, QC checklists at every stage, and systematic tracking ensure nothing falls through the cracks.
How We Move Fast
AI-Assisted Operations + Trained Case Team
We combine modern automation with human expertise to deliver speed without sacrificing quality. Our AI tools handle routine tasks like document organization, deadline tracking, and template population, while our trained case operations team manages client communication, coordination, and quality control.
What AI Handles:
- •Document classification and organization
- •Deadline extraction and calendar population
- •Template-based draft generation
- •Automated status tracking and reminders
What Humans Handle:
- •Client communication and support
- •Case-specific judgment and strategy input
- •Quality control and review
- •Attorney coordination and escalation
Attorney Review Before Filings: Every legal document that gets filed in court is reviewed, edited, and signed by a licensed attorney. AI and operations teams prepare the groundwork—attorneys make the legal decisions.
How Our Technology Works
Six specialized AI agents handle routine tasks, while VA pods and licensed attorneys provide oversight, quality control, and legal judgment.
The Complete Workflow
AI Agents
Handle intake, document processing, drafting, docketing, client updates, and QA checks
VA Pods
Review AI output, handle edge cases, coordinate with clients, manage case operations
Licensed Attorneys
Review all legal documents, make strategic decisions, sign and file pleadings, appear in court, provide legal advice
AI handles routine tasks in seconds, not hours. Drafts ready for attorney review within 24-48 hours.
Multi-layer QA (AI + VA + Attorney) catches errors before filing. Consistent quality across all cases.
Real-time case tracking, automated status updates, clear communication at every stage.
Data Security & Privacy
All client data is encrypted in transit and at rest. Our AI agents operate within secure, compliant infrastructure. We maintain attorney-client privilege and follow strict data handling protocols. Your information is never used to train external AI models.
Important: AI and VA teams handle administrative and operational tasks. All legal strategy, document review, court filings, and legal advice come from licensed attorneys. No attorney-client relationship exists until a written engagement agreement is signed with an attorney.