Accessibility Statement
Last Updated: December 15, 2024
MAM Legal Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
Our Commitment
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation
All interactive elements can be accessed using keyboard-only navigation
Screen Reader Support
Semantic HTML and ARIA labels for screen reader compatibility
Color Contrast
High contrast ratios meeting WCAG AA standards for readability
Responsive Design
Mobile-first design that works on all devices and screen sizes
Text Alternatives
Alt text for images and descriptive labels for interactive elements
Clear Navigation
Consistent navigation structure and clear page hierarchy
Focus Indicators
Visible focus indicators for keyboard navigation
Readable Fonts
Clear, legible fonts with appropriate sizing and spacing
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Alternative input devices
Browser Compatibility
Our website is optimized for the latest versions of:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
We recommend using the latest version of your preferred browser for the best experience and security.
Document Accessibility
Documents provided through our services (PDFs, forms, etc.) are created with accessibility in mind. We strive to ensure that:
- PDFs are tagged for screen reader compatibility
- Forms include clear labels and instructions
- Documents have logical reading order
- Alternative formats are available upon request
Third-Party Content
While we strive to ensure accessibility across our entire website, some third-party content or embedded features may not be fully accessible. We are working with our vendors to improve accessibility of all integrated services.
Ongoing Efforts
We are committed to continuous improvement of our website's accessibility through:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User feedback and testing with assistive technologies
- Updates to meet evolving accessibility standards
- Collaboration with accessibility experts
Known Limitations
Despite our best efforts, some areas of our website may not yet be fully accessible. Known limitations include:
- Some legacy PDF documents may not be fully tagged
- Certain third-party embedded content may have accessibility barriers
- Some complex interactive features may require additional keyboard shortcuts
We are actively working to address these limitations and appreciate your patience as we continue to improve.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator
Email: [email protected]
Phone: (856) 531-1358
Mail: MAM Legal Services, Attn: Accessibility, [Physical Address]
When reporting an accessibility issue, please include:
- The specific page or feature where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
We aim to respond to accessibility feedback within 3 business days and will work to resolve issues as quickly as possible.
Alternative Access
If you are unable to access any content or feature on our website due to accessibility barriers, please contact us. We will provide the information or service in an alternative format, such as:
- Phone consultation
- Email communication
- Alternative document formats
- In-person assistance (where available)
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:
- U.S. Department of Justice: ADA Complaint Process
- Your State Attorney General's Office: Consumer protection division
Standards and Guidelines
Our accessibility efforts are guided by:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines from W3C
- Section 508: U.S. federal accessibility standards
- ADA Title III: Americans with Disabilities Act requirements for public accommodations
Accessibility Resources
For more information about web accessibility, visit:
- W3C Web Accessibility Initiative (WAI)
- ADA.gov - Americans with Disabilities Act
- Section508.gov - Federal Accessibility Standards
This accessibility statement was last reviewed and updated on December 15, 2024. We review and update this statement regularly to reflect our ongoing accessibility improvements.